Emotional Intelligence and Burn out among nurses working in tertiary hospitals of KPK

Emotional Intelligence and Burn out


  • Shakir Ullah Florence Institute of Medical Sciences and Nursing/ KP-Pakistan
  • Safia Rafique Nursing Department, King Abdullah Teaching Hospital Mansehra, KPK, Pakistan
  • Amir Sultan Nursing department, Saidu group of teaching hospital, KPK, Pakistan
  • Fayaz Ahmed Nursing department, Saidu group of teaching hospital, KPK, Pakistan
  • Aziz-ur- Rehman Northwest College of Nursing Peshawar
  • Atif Khan Health Department Khyber Pukhtankhwa




Emotions, Nurses, burnout, Psychology, Emotional intelligence


Emotional Intelligence (EI) is the capability of people to recognize the emotions of themselves and others; it consists of self-awareness, self-management, social awareness, and relationship management. Healthcare professionals with exceptional emotional intelligence are able to identify emotions in others and modify their own emotions to fit the situation. Objective: The purpose of the study was to investigate the EI and burnout among nurses employed in tertiary care hospitals in KPK. Methods: The study design was cross-sectional descriptive, conducted in 2 tertiary care hospitals from March 2022 to July 2022, with a sample size of 104. Data were collected through 2 valid and reliable questionnaires; the Schutte Self-report EI Test and the Maslach Burnout Inventory. Results: The male participants of the study were 51.9% and the females were 48.1%, the large numbers of staff response were positive towards emotional intelligence 78% and the negative emotional intelligence was 22%. The mean and standard deviation scores of (MOTE 29.09 ± 9.01, MOE 33.19 ± 9.78, POE 31.94 ± 9.61, and UOE 22.9 ± 5.99) were more than the cut-off values. The high burnout was 36%, the low burnout was 33%, and the average burnout was 31%.  Conclusions: Nurses working in tertiary care hospitals have positive emotional intelligence, but burnout in the majority of participants was high due to a shortage of staff and an increasing number of patients.


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DOI: 10.54393/pjhs.v3i02.68
Published: 2022-07-31

How to Cite

Ullah , S. ., Rafique , S. ., Sultan, A. . ., Ahmed , F. ., Rehman , A.- ur-., & Khan, A. . (2022). Emotional Intelligence and Burn out among nurses working in tertiary hospitals of KPK: Emotional Intelligence and Burn out. Pakistan Journal of Health Sciences, 3(02), 11–16. https://doi.org/10.54393/pjhs.v3i02.68



Original Article


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