Emotional Intelligence and Burn out among nurses working in tertiary hospitals of KPK

Emotional Intelligence and Burn out

Abstract

Emotional Intelligence (EI) is the capability of people to recognize the emotions of themselves and others; it consists of self-awareness, self-management, social awareness, and relationship management. Healthcare professionals with exceptional emotional intelligence are able to identify emotions in others and modify their own emotions to fit the situation. Objective: The purpose of the study was to investigate the EI and burnout among nurses employed in tertiary care hospitals in KPK. Methods: The study design was cross-sectional descriptive, conducted in 2 tertiary care hospitals from March 2022 to July 2022, with a sample size of 104. Data were collected through 2 valid and reliable questionnaires; the Schutte Self-report EI Test and the Maslach Burnout Inventory. Results: The male participants of the study were 51.9% and the females were 48.1%, the large numbers of staff response were positive towards emotional intelligence 78% and the negative emotional intelligence was 22%. The mean and standard deviation scores of (MOTE 29.09 ± 9.01, MOE 33.19 ± 9.78, POE 31.94 ± 9.61, and UOE 22.9 ± 5.99) were more than the cut-off values. The high burnout was 36%, the low burnout was 33%, and the average burnout was 31%.  Conclusions: Nurses working in tertiary care hospitals have positive emotional intelligence, but burnout in the majority of participants was high due to a shortage of staff and an increasing number of patients.