Levels of Satisfaction among Oncology Patients Regarding their Treatment: Level of Satisfaction among Oncology Patients

Sunena  Khan; Humaira  Saddique; Rubina  Jabeen; Syeda Tasneem  Kausar; Kalim Ullah

doi:10.54393/pjhs.v4i05.724

Authors

Sunena Khan Department of Nursing, The Superior University, Lahore, Pakistan
Humaira Saddique Department of Nursing, The Superior University, Lahore, Pakistan
Rubina Jabeen Department of Nursing, The Superior University, Lahore, Pakistan
Syeda Tasneem Kausar Department of Nursing, The Superior University, Lahore, Pakistan
Kalim Ullah Department of Nursing, The Superior University, Lahore, Pakistan

DOI:

https://doi.org/10.54393/pjhs.v4i05.724

Keywords:

Patient Satisfaction, Oncology Patient, Treatment Satisfaction

Abstract

Patient satisfaction is the vital element of the health care system. As it helps to examine the quality of care delivered by the health care providers in accordance to their patient demands. Objective: To assess the level of satisfaction among oncology patient regarding their treatment. Methods: The descriptive cross-sectional study design was used to assess the level of satisfaction by using the adopted and modified “patient satisfaction questionnaire short-form” (PSQ-18). The population was targeted by the purposive sampling technique and 200 population size was used which was deliberated from Slovin’s formula. The data were analyzed through (SPSS) version-21. Results: Descriptive statistics were applied, frequency were checked data validity and reliability ensured, percentile test were applied to identify the percentage. The descriptive statistics, and the percentile showed the oncology patients were less satisfied 56(42.1%) patients with average satisfaction were 44 (33.1%), and highly satisfied were 33(24.8%) with physician supportive, satisfying behavior and their prescribed treatment. Conclusions: Chronic diseases affects the patients greatly in their regular activities as well as their psychological conditions, which contributed to unsatisfied behavior regarding to their treatment. Therefore, it’s important to satisfy the patient completely with counselling and identify the causes which affect patient’s satisfaction.

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