Associated Factors of Empathy Level Among Nurses in Tertiary Care Hospital Lahore

Factors Associated with Empathy Level in Nurses

Authors

  • Robinson Roger Lahore School of Nursing, The University of Lahore, Pakistan
  • Hajra Sarwar Lahore School of Nursing, The University of Lahore, Lahore, Pakistan
  • Muhammad Afzal Lahore School of Nursing, The University of Lahore, Lahore, Pakistan

DOI:

https://doi.org/10.54393/pjhs.v3i07.132

Keywords:

Empathy Level, Nurses, Associated factors, Tertiary Care Hospital

Abstract

It is well acknowledged that a high level of empathy among nurses is critical to their nursing care. For successful and efficient nursing care, empathy is a fundamental component of the nurse-patient relationship. Nurses are responsible to deliver patient-centered, safe, and effective nursing care at all levels of the health-care system. Nurses' sympathetic role in the therapeutic setting begins with a thorough assessment of their patients' bodily, psychological, and spiritual needs. Nurses' capacity to listen empathetically to their patients and deliver empathic nursing care successfully leads to proper patient care, which increases patient satisfaction with nursing care. Objective: To determine the association of empathy levels with demographic factors among Nurses working at Public Tertiary care Hospitals Lahore. Methods: A cross sectional analytical study design was used to conduct this study. The Sample size of n=180 nurses were recruited through simple random sampling technique. Jefferson Empathy scale was used for data collection from participants to assess the empathy level among nurses. Filled questionnaires were collected and processed for data analysis through SPSS version 21. Results: The study findings stated that empathy level among nurses was not found in association with educational institute (p-value=.623), marital status (p-value-.771), education level (p-value=.556) and job experience (p-value=.395). It simply means that the mentioned demographic factors have no influence on nurses’ empathy level here in this study. Conclusion: It is concluded that the level of empathy among nurses was not found to be associated with the demographic factors of nurses like their age, experience and institute of graduation.

 

 

References

Taleghani F, Ashouri E, Saburi M. Empathy, burnout, demographic variables and their relationships in oncology nurses. Iranian Journal of Nursing and Midwifery Research. 2017 Jan; 22(1): 41. doi: 10.4103/ijnmr.IJNMR_66_16.

Pérez-Fuentes MD, Gázquez Linares JJ, Molero Jurado MD, Simón Márquez MD, Martos Martínez Á. The mediating role of cognitive and affective empathy in the relationship of mindfulness with engagement in nursing. BMC Public Health. 2020 Dec; 20(1): 1-0. doi: 10.1186/s12889-019-8129-7.

Tateke T, Woldie M, Ololo S. Determinants of perceived health care provider empathy at public and private hospitals in central Ethiopia. Science. 2013 Aug; 1(3): 156-64. doi: 10.11648/j.sjph.20130103.18.

Kesbakhi MS and Rohani C. Exploring oncology nurses’ perception of the consequences of clinical empathy in patients and nurses: A qualitative study. Supportive Care in Cancer. 2020 Jun; 28(6): 2985-93. doi: 10.1007/s00520-019-05118-z.

Galetz E. The empathy‐compassion matrix: Using a comparison concept analysis to identify care components. Nursing Forum. 2019 Jul; 54(3): 448-454. doi: 10.1111/nuf.12353.

Derksen F, Hartman TC, van Dijk A, Plouvier A, Bensing J, Lagro-Janssen A. Consequences of the presence and absence of empathy during consultations in primary care: A focus group study with patients. Patient Education and Counseling. 2017 May; 100(5): 987-93. doi: 10.1016/j.pec.2016.12.003.

Derksen FA, Olde Hartman T, Bensing J, Lagro-Janssen A. Empathy in general practice—the gap between wishes and reality: comparing the views of patients and physicians. Family Practice. 2018 Apr; 35(2): 203-8. doi: 10.1093/fampra/cmx080.

Ayuso-Murillo D, Colomer-Sánchez A, Santiago-Magdalena CR, Lendínez-Mesa A, Benítez De Gracia E, López-Peláez A, et al. Effect of anxiety on empathy: An observational study among nurses. Healthcare. 2020 May; 8(2): 140. doi: 10.3390/healthcare8020140.

Hall JA and Schwartz R. Empathy present and future. The Journal of Social Psychology. 2019 May; 159(3): 225-43. doi: 10.1080/00224545.2018.1477442.

Williams B, Brown T, McKenna L, Boyle MJ, Palermo C, Nestel D, et al. Empathy levels among health professional students: a cross-sectional study at two universities in Australia. Advances in Medical Education and Practice. 2014 May; 5: 107-113. doi: 10.2147/AMEP.S57569.

Elayyan M, Rankin J, Chaarani MW. Factors affecting empathetic patient care behaviour among medical doctors and nurses: an integrative literature review. EMHJ. 2018 Mar; 24(3): 311-8. doi: 10.26719/2018.24.3.311.

Kerr N and Tegge AM. Levels of Empathy in Undergraduate Health-Care-Professions Students. International Journal for Human Caring. 2017 Jan; 21(1): 41-45. doi: 10.20467/1091-5710-21.1.41.

Özdemir K, Güler DS, Şahin S, Ünsal A, Filiz KU. Hemşirelerde empati ve öfke kontrolünün değerlendirilmesi. Journal of Health Science and Profession. 2019 Oct; 6(3): 470-8. doi: 10.5152/hsp.2019.458014.

Williams B and Edlington T. Can DVD simulations be used to promote empathy and interprofessional collaboration among undergraduate healthcare students? Office for Learning and Teaching. 2014. Available at: https://www.monash.edu/__data/assets/pdf_file/0005/1217984/empathy-toolkit.pdf.

Ghazwani S, Alshowkan A, Alsaleh N. A Study of Empathy Levels among Nursing Interns: A cross-sectional Study. Research Square. 2022 July: 1-19. doi: 10.21203/rs.3.rs-1858141/v1.

Ghaedi F, Ashouri E, Soheili M, Sahragerd M. Nurses' empathy in different wards: A cross-sectional study. Iranian Journal of Nursing and Midwifery Research. 2020 Mar; 25(2): 117. doi: 10.4103/ijnmr.IJNMR_84_19.

Kamali K and Mohammadi A. Measuring Patients’ Perceived Empathy of Clinical Nurses. Journal of Iranian Medical Council. 2021 Jun; 4(2): 64-71. doi: 10.18502/jimc.v4i2.6459.

Petrucci C, Gaxhja E, La Cerra C, Caponnetto V, Masotta V, Dante A, et al. Empathy Levels in Albanian Health Professional Students: An Explorative Analysis Using the Jefferson Scale of Empathy. SAGE Open. 2021 Jul; 11(3): 21582440211032192. doi: 10.1177/21582440211032192.

Teófilo TJ, Veras RF, Silva VA, Cunha NM, Oliveira JD, Vasconcelos SC. Empathy in the nurse–patient relationship in geriatric care: An integrative review. Nursing Ethics. 2019 Sep; 26(6): 1585-600. doi: 10.1177/0969733018787228.

Siddiqui N and Khandaker SA. Comparison of services of public, private and foreign hospitals from the perspective of Bangladeshi patients. Journal of Health, Population, and Nutrition. 2007 Jun; 25(2): 221.

Downloads

Published

2022-12-31
CITATION
DOI: 10.54393/pjhs.v3i07.132
Published: 2022-12-31

How to Cite

Roger, R. ., Sarwar, H. ., & Afzal, M. . (2022). Associated Factors of Empathy Level Among Nurses in Tertiary Care Hospital Lahore: Factors Associated with Empathy Level in Nurses. Pakistan Journal of Health Sciences, 3(07), 209–214. https://doi.org/10.54393/pjhs.v3i07.132

Issue

Section

Original Article

Plaudit